Terms and Conditions

1. Acceptance of Terms

By using our services, you agree to these Terms of Service. If you do not agree, please refrain from using our services.

2. Services Provided

We offer tools to help businesses generate and manage customer reviews, including automated review requests and AI-powered responses.

3. User Responsibilities

You agree to provide accurate information during onboarding and use our services in compliance with all applicable laws. By using our platform, you confirm that you have the right to share customer data with us and that any customers or contacts you provide have given their consent to be contacted through our automated messaging services.

4. SMS Disclosure

When you provide your phone number and opt-in to receive SMS communications, you may receive messages related to customer care (e.g., support responses, review requests) and occasional marketing offers. Message frequency may vary. Message & data rates apply. For more information, see our Privacy Policy at

https://sustainableflow.net/privacy

. To opt out, text STOP to any message.

5. Payments and Refunds

Payments will be processed securely through our payment gateway. Subscription fees are non-refundable unless otherwise stated.

6. Limitations of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Termination

We reserve the right to terminate your account if you violate these terms or engage in prohibited activities.

8. Intellectual Property

All content, software, and materials provided are owned by us or our licensors and are protected by intellectual property laws.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms.